Cuneiform, a fast-growing product development specialist, achieved ISO 20000 accreditation in IT service management after a thorough assessment of its policies and procedures. This recognition was offered to them for their utmost dedication to offering their customers the best possible IT solutions.
Among the most crucial factors are quality, service, and credibility.
An internationally recognized sign of quality and excellence is certification by the International Electrotechnical Commission (IEC) and the International Organization for Standardization (ISO). It shows that an organization can effectively and efficiently align its service management procedures with global best practices.
Because it certifies the organization’s adherence to incredibly high global service and quality standards, it fosters confidence and trust among stakeholders, clients, and other business partners.
By securing this accreditation, Cuneiform has demonstrated that its Managed and Professional Services business segments adhere to all ISO 20000 requirements.
A System for Managing Services
According to Cuneiform Consulting Private Limited’s CEO, Paras Pandya, “For the last four years, Cuneiform has been committed to maturing its service management framework, which has involved aligning comprehensive controls, policies, documentation, and procedures, ongoing performance evaluation, and continuous development (Kaizen), all in accordance with industry best practices.
“We believe that this certification demonstrates Cuneiform’s status as a world-class solutions provider, always striving to provide our customers with the highest level and quality of solutions,” Paras Pandya states. We are extremely excited to continue meeting the needs of our international customer base in the present and in the future. This achievement would not have been possible without the contributions, encouragement, and dedication of the Cuneiform team.”
Cuneiform’s teamwork and commitment have paid off with this victory. The company is committed to long-term success and growth, striving to lead its industry and expand on its accomplishments.
